This is copied from my forum post at Cat Site:
Well. It went like I thought it would. My mother was relatively calm but told him we were very disappointed in him. He denied everything straight down the line and refused to pay for anything or refund any money. If we had him taken back there he would "re-examine" him, but I flatly refused and told him that Boo will never be coming back there. He kept saying "That's fine. That's fine. ok." His face got very tight, his hands started shaking.
He disputed the Amforal, with Kandamyacin in it, saying that if it is injected it affects the kidneys, but with the syringe of paste into his mouth it does not go into the bloodstream. Um? I thought things that were digested in the stomach eventually reach the blood stream in one form or another unless not digestable?
He disputed the peridontal flap needing to be put over the extraction site and disputed the extraction site needing to be closed up. He said "They usually close up by themselves" When I mentioned the peridontal flap, he claimed they are not always used.
He disputed the fact that root or tooth is left in the socket, he claims it is bone. Bone from his jaw? I guess! Who knows! It just magically appeared I guess! No one makes mistakes in your place of business do they!
He disputed the over-hydration of 200mL even after being reminded that he said my cat wouldn't last another week, and I told him after being put on only 100mL a week, he improved within a couple of days. He was not phased.
He suggested I take my cat to Carolina Veterinary Specialists, I think, I don't even remember, because I tossed it out of my head as soon as it entered my ears and said no, the only vet he is seeing is Dr. Pierce at Old Town. This is ridiculous.
He looked at the X-ray several times and would not so much as touch the papers from Dr. Pierce with her notes on them. He barely glanced at them on the table. I warned him and asked again if he was sure he wouldn't admit he made a mistake, or at least compensate me money and pay to get this fixed, and he refused again. I informed him additional action will be taken against him. He said that 'was fine'.
So, no surprise. I called my vet and told her what happened, and she said her stance did not change. I have him set up to go in with her to have the surgery done there on this coming Monday. He will be in Monday, tuesday and wednesday. I have to bring his Hi Tor with me and any other food he likes, his meds she gave me and of course the X-Ray. I will bring his little white blankie too.
Isn't this so ridiculous? I was so scared about this all day but was surprised how well I handled myself. I usually burst into tears. I told him Boo only weighs 5 pounds now. He's gone downhill. This is open and you've looked at it. He acted at first like he didn't remember anything about Boo, and then apparently had selective amnesia about various things. "I'd have to look at his file"
They know me so well they know me by my first name, even over the phone before I state my name. C'mon. Really? Whatever.
in ANY CASE. I applied for credit at Old Town and she said they will work with me. I will be devoting every last spare cent to his bill. He is sleeping right now, and has eaten a little bit of dry and some temptations, but will not touch his hi tor. Which is really upsetting because, his hi tor is keeping his BUN down ... but, we'll just deal with it as it comes. He's drinking water.
So. There it is. As soon as I have any new updates I'll let you guys know. For now I'm off to find out how to file a complaint and as I said, take further action.
Thank you all
_____________________________________________________________
And since this is Boo's site I'm going to add a few more thoughts about this.
Needless to say I am disgusted, revolted and heartbroken. To see that vet looking at his x-ray and flatly denying everything. Not giving way to anything, any mistakes, any possible mis-steps, nothing! Here Boo sits, barely 5 pounds and I am thinking of that gut feeling I had when I said, you know, I don't trust these people. But I DID IT ANYWAY. So this is my kicking MYSELF in my arse about it, and the guilt will never go away.
The next step is to figure out how to file a formal complaint against both vets there, the one who RX'd his Amforal and the one who did all of this other crap. Then, small claims. I've never done something like this before but I guarantee you (And my new vet even noted how spastic I am about keeping records) I will have every bit of proof I need. He'll end up trying to flatly deny ever touching the cat when I get done!
Anyway. I am ranting, I am sorry. My Boo is very important to me. She could not get a consult from the Specialist, he wanted to see Boo for 67 dollars. Not happening. I trust this vet more than I've trusted a lot of people, so I told her I trust her to do it. It will happen next Monday. I am nervous! We can pay 150 down (From Mom, from credit, which will suck, I will have to pay her back) but really that is paying off the 69 I have there right now and whatever it left will be the "down payment".
So I will totally be making weekly stops over there for probably the rest of my life (LOL) to pay down on my line. But to finally find a vet who CARES and who is WILLING to work with us? This is the first time I've met one. And I am so greatful and told her she is a BLESSING. She really, really is. Thank You God, and please keep Boo strong so I can fix this for him. I don't want him to suffer any longer from my foolish mistakes and the vet's foolish arrogance. <3 Thank you all (Sorry for the rant, it had to come out somewhere)
Well. It went like I thought it would. My mother was relatively calm but told him we were very disappointed in him. He denied everything straight down the line and refused to pay for anything or refund any money. If we had him taken back there he would "re-examine" him, but I flatly refused and told him that Boo will never be coming back there. He kept saying "That's fine. That's fine. ok." His face got very tight, his hands started shaking.
He disputed the Amforal, with Kandamyacin in it, saying that if it is injected it affects the kidneys, but with the syringe of paste into his mouth it does not go into the bloodstream. Um? I thought things that were digested in the stomach eventually reach the blood stream in one form or another unless not digestable?
He disputed the peridontal flap needing to be put over the extraction site and disputed the extraction site needing to be closed up. He said "They usually close up by themselves" When I mentioned the peridontal flap, he claimed they are not always used.
He disputed the fact that root or tooth is left in the socket, he claims it is bone. Bone from his jaw? I guess! Who knows! It just magically appeared I guess! No one makes mistakes in your place of business do they!
He disputed the over-hydration of 200mL even after being reminded that he said my cat wouldn't last another week, and I told him after being put on only 100mL a week, he improved within a couple of days. He was not phased.
He suggested I take my cat to Carolina Veterinary Specialists, I think, I don't even remember, because I tossed it out of my head as soon as it entered my ears and said no, the only vet he is seeing is Dr. Pierce at Old Town. This is ridiculous.
He looked at the X-ray several times and would not so much as touch the papers from Dr. Pierce with her notes on them. He barely glanced at them on the table. I warned him and asked again if he was sure he wouldn't admit he made a mistake, or at least compensate me money and pay to get this fixed, and he refused again. I informed him additional action will be taken against him. He said that 'was fine'.
So, no surprise. I called my vet and told her what happened, and she said her stance did not change. I have him set up to go in with her to have the surgery done there on this coming Monday. He will be in Monday, tuesday and wednesday. I have to bring his Hi Tor with me and any other food he likes, his meds she gave me and of course the X-Ray. I will bring his little white blankie too.
Isn't this so ridiculous? I was so scared about this all day but was surprised how well I handled myself. I usually burst into tears. I told him Boo only weighs 5 pounds now. He's gone downhill. This is open and you've looked at it. He acted at first like he didn't remember anything about Boo, and then apparently had selective amnesia about various things. "I'd have to look at his file"
They know me so well they know me by my first name, even over the phone before I state my name. C'mon. Really? Whatever.
in ANY CASE. I applied for credit at Old Town and she said they will work with me. I will be devoting every last spare cent to his bill. He is sleeping right now, and has eaten a little bit of dry and some temptations, but will not touch his hi tor. Which is really upsetting because, his hi tor is keeping his BUN down ... but, we'll just deal with it as it comes. He's drinking water.
So. There it is. As soon as I have any new updates I'll let you guys know. For now I'm off to find out how to file a complaint and as I said, take further action.
Thank you all
_____________________________________________________________
And since this is Boo's site I'm going to add a few more thoughts about this.
Needless to say I am disgusted, revolted and heartbroken. To see that vet looking at his x-ray and flatly denying everything. Not giving way to anything, any mistakes, any possible mis-steps, nothing! Here Boo sits, barely 5 pounds and I am thinking of that gut feeling I had when I said, you know, I don't trust these people. But I DID IT ANYWAY. So this is my kicking MYSELF in my arse about it, and the guilt will never go away.
The next step is to figure out how to file a formal complaint against both vets there, the one who RX'd his Amforal and the one who did all of this other crap. Then, small claims. I've never done something like this before but I guarantee you (And my new vet even noted how spastic I am about keeping records) I will have every bit of proof I need. He'll end up trying to flatly deny ever touching the cat when I get done!
Anyway. I am ranting, I am sorry. My Boo is very important to me. She could not get a consult from the Specialist, he wanted to see Boo for 67 dollars. Not happening. I trust this vet more than I've trusted a lot of people, so I told her I trust her to do it. It will happen next Monday. I am nervous! We can pay 150 down (From Mom, from credit, which will suck, I will have to pay her back) but really that is paying off the 69 I have there right now and whatever it left will be the "down payment".
So I will totally be making weekly stops over there for probably the rest of my life (LOL) to pay down on my line. But to finally find a vet who CARES and who is WILLING to work with us? This is the first time I've met one. And I am so greatful and told her she is a BLESSING. She really, really is. Thank You God, and please keep Boo strong so I can fix this for him. I don't want him to suffer any longer from my foolish mistakes and the vet's foolish arrogance. <3 Thank you all (Sorry for the rant, it had to come out somewhere)
RSS Feed